Privacy Policy

Business submissions. When you use “List Your Business,” we collect the business name, a contact name, email, phone number (optional), category, description, website and social media links, location, service areas, and any photos you upload. We use this to review and publish the listing.

Accounts. If you create an account, we store your email address and sign-in details. If you sign in with Google or Lovable, we receive your email address from that service. Passwords are handled by our sign-in provider; we never see them.

Business ownership claims. When you claim a listing, we collect your full name, business email, phone number, your relationship to the business, an optional website, and any verification information you provide. Claims are linked to your account and are visible only to our administrators and to you.

Customer reviews. Reviews include the name you enter, your star rating, your written review, and optionally your event type and timeframe. Once approved, these appear publicly on the business's profile. We do not ask for or display reviewers' email addresses.

Quote requests and inquiries. We store your name, email, optional phone number, event type, optional date, event location, optional budget, message, submission time and sharing consent. Administrators and the verified owner of the selected business can access these details privately. Unclaimed listings require our team to verify the recipient before routing; customer details are never published.

Inquiry outcomes. Verified owners and administrators can report whether an inquiry is new, contacted, still discussing, booked, not booked, or closed / unknown. We store when statuses change, the account that changed them and its role. Bookings are self-reported outcomes, not independently verified purchases. We show aggregate performance with unresolved outcomes separately.

Marketing emails (optional). If you tick an email checkbox when creating an account, turn emails on in Account Settings, or sign up in the website footer, we store your email address, which list you joined (visitors or business owners), your subscription status, when and where you gave consent, and when you unsubscribe. Footer signups must be confirmed from a link we email you. We never subscribe you because you created an account, submitted or claimed a business, or contacted a vendor. Business-owner updates go only to verified listing owners who opted in.

Every marketing email has an unsubscribe link, and we keep a record of unsubscribes so you aren't added back by mistake. Our email service reports whether messages were delivered, bounced or marked as spam, and may report opens and link clicks; open counts are approximate because many email apps block or pre-load images. Marketing emails are separate from essential emails such as account confirmation, password resets and quote requests.

Contacting us. If you email us, we receive whatever you include in your message.

Listing analytics and click tracking. To show businesses how visitors interact with their listings, we count profile views and clicks on a listing's website, phone, email, and social media links, plus inquiries sent. Each count is stored with the business, the type of interaction, and the time.

To filter out duplicates, bots, and abuse, we also store a scrambled code created from your internet address and browser type. This code changes every day, cannot be turned back into your internet address, and is not linked to your name or account. Clicks are reported to businesses as totals only.

Spam protection. Our forms store a scrambled (one-way) version of your internet address so we can limit repeated submissions.

We use your browser's storage for features you ask for:

• keeping you signed in, if you have an account;
• remembering businesses you save as favorites when you're not signed in (stored only on your device);
• avoiding counting the same profile view twice during one visit.

We do not use advertising cookies.

• Run the directory: publish listings, approved reviews, and business responses.
• Review submissions, claims, and reviews, and verify business ownership.
• Pass inquiries to businesses when both sides have agreed.
• Show administrators and verified business owners listing activity totals.
• Prevent spam, fraud, and misuse, and respond to your requests.

We do not sell personal information.

Information is stored with our hosting and database provider. Account permissions restrict submissions and unpublished reviews to administrators; claimants can read their own claim updates. Consented inquiries and their status history are private to administrators and the verified owner of the selected business. Owners cannot access another business's customer inquiries. Photos uploaded with submissions are kept in private storage.

No website can guarantee complete security, but we limit who can see private information.

Quote requests are currently saved for private account access and administrator routing; automatic email delivery is not active. The planned notifications will go only to verified, consenting business recipients, or to the administrator for unclaimed listings. An approximately seven-day follow-up will ask the verified owner to report the outcome through their signed-in account, with no automatic or public change to the customer's booking status. These communications must not include marketing content.

• Lovable — website hosting, database, file storage, and account sign-in.
• Google — optional “Continue with Google” sign-in, and web fonts loaded from Google Fonts.
• Email — when we forward an inquiry or reply to you, the message passes through our email provider.

Links to business websites and social media pages take you to sites we don't control; their privacy policies apply there.

You can ask us to correct or delete information about you — such as a review you wrote, an inquiry, a claim, or your account — by emailing wiregrasscentral@gmail.com. Business owners can update most listing details themselves from My Business after their claim is approved. Guest favorites can be cleared at any time by clearing your browser's site data.

Wiregrass Central is intended for adults planning events and for business owners. We don't knowingly collect information from children under 13.

We'll update this page if our practices change. For privacy questions, email wiregrasscentral@gmail.com.